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You get three months money back satisfaction guarantee and three years parts and labor. Three months is calculated from the day you received the package to the day you ship it back to us if you are not totally satisfied with our product. Please keep the package and use the cheapest shipping as you want, because you have to pay for the return shipping. And for our guarantee, the shipping and handling fees are not returnable. This will cover the shipping fee, the PayPal fee, package and etc. If you have bought your BMS in a local store, check for their return policy please. If you have any question, please feel free to contact us at sales@eboboo.com
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